Maintaining a clear line of communication is very important for any business. It does not matter what services you provide, what kind of products you sell or what your key demographic is, customers need to know it’s possible to contact you if they have a question.
While email and online chat services have grown in popularity, many customers still look for a telephone number. With the number, they know they will connect with a live representative. It also provides a greater level of security for customers who do not want to provide personal information over the Internet. With that being said, what sort of telephone number should you use?
If you go through a local phone provider, you may receive a number that doesn’t have the proper local information your customers expect when they try to communicate with the business. Having a long distance or international number may not seem like a big deal initially, but for many customers, especially those looking to contact you via the phone, it is a big deal. Instead, you need to take advantage of toll free numbers with a localized UK number connected to it. Getting a UK toll free number should prove beneficial to your business.
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Instantly Add Credibility to Your Local Business in the UK
A toll free number instantly adds a level of credibility to your business. It isn’t a random cell number or number from the other side of the country. In the age of cell phones, long distance calling isn’t as much of an issue now, but it looks good and offers a more universal look.
It is a Universal UK Number
Without a toll free number, customers might be caught off guard looking up your business information to find the number is located on the other side of the UK (especially if they believe they are contacting a local business). A toll free number avoid this kind of an issue. It provides you with a universal UK number that isn’t associated with any city or region in the country, but instead if is a widely accepted, toll free number for the entire country.
Help Customers in the UK Avoid Costly Long Distance Fees
With the creation of the cell phone, long distance phone calls really isn’t that big of a deal. Now, as long as you call someone within the UK (and even parts of Europe) on a cell phone, you won’t receive any added expenses on your wireless bill.
However, for those customers who still do use a landline to make their telephone calls, a toll free number makes it easier for them to contact your business and not worry about associated charges. If someone in the UK thinks they’re going to be charged a fee to give you a call, not only will they avoid calling you, they might completely avoid doing business with you in the first place. This makes having a UK toll free number extremely valuable.
Offer Services in the UK Without a Location in the UK
If your business is open in the UK, you’ll have a British telephone number. However, what happens if you own your business in a different location, and offer to sell products and services inside of the UK? A local UK phone number allows you to continue doing business in the UK (or really anywhere else you would like) without causing potential customers to think twice before doing business with you.
When it comes to boosting sales and staying connected with your customers, you need to maintain a telephone number in their region. The easiest way to do this and to make sure your customers can find ways to call you without any sort of problem, is to obtain a toll free number.